Frequently Asked Questions

The simple answer is – No. Nothing should be flushed down your toilet aside from waste and toilet paper. Toilet paper is specifically designed to break down quickly in water.

Hard water is not necessarily bad for you to drink but it can have adverse effects on hair and skin. Otherwise, it is harmful to your home’s plumbing and any water-using appliances, resulting in a decrease in their efficiency and useful life.

The most common type of water heaters are storage tank water heaters and are typically either electric or gas-fueled. Most water heater sizes are around 40, 50, or 80 gallons. A 50-gallon water heater is fairly standard. But with a family of 5 or more and/or high water heating demands like a jacuzzi tub, going with a larger capacity will be best. Due to energy standards, electric water heaters larger than 55 gallons are required to meet a specific Energy Factor (EF) rating and will most likely need to be a heat pump water heater, fortunately, these are very efficient.
Gas fueled water heaters tend to have a much better First Hour Rating (FHR) and recovery rate to provide better performance. Where often a 50-gallon gas water heater will perform more closely to that of an 80-gallon electric and will satisfy the needs of most typical households.

Most water shut-offs are located in the basement near the water meter where your city water enters your home from the street. Some may be located in a crawl-space or utility closet. If your home utilizes well water, the shut-off should be near your well pump and tank. Be sure to locate the shut-off in your and test the operation periodically so you know it’s ready to work when you need it to.

Just like all the appliances in your home, a garbage disposal needs regular maintenance. An easy way to clean it and have it smelling fresh is to run cold water into it, turn it on and put in a whole lemon cut in half along with a bunch of ice cubes. Another good cleaning method is to use a tray of frozen vinegar cubes with cold water to run through the system. Do not use chemicals in the garbage disposal, these will damage the system.